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What does customer service mean to researcher clients?

It means just that – customer service! Seems simple, right? Not necessarily… The market research industry is constantly evolving and so are the needs of researchers. Researchers need to be able to act fast on their feet to meet their client’s expectations and as do the service providers who work with researchers. Whether you are …

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WIRE: Reflection, Resilience and Elevation – Webinar Recap

When it comes to strategies on how best to empower diverse and inclusive teams, Zaheer Ahmad, Global Head of Inclusion and Diversity, Consumer Healthcare at GSK, knows a thing or two. A recipient of numerous diversity and equality awards both in his native England, and internationally, Zaheer was frank and honest in his conversation with …

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