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Creating a Better B2B Survey: Business Professionals Speak – Incentives!

Original research-on-research by Quest with targeted B2B audiences Quest presented on this topic at the IIEX conference in April 2024 – the findings of a survey we conducted with hundreds of business professionals regarding their B2B survey experience. Please see the full presentation for overall results of this survey in our posting from February. This […]

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Beyond “HHI”: Redefining Consumer Households, Wealth and Purchasing Power

Investigating new ways to understand consumers Currently, household income (HHI) is used almost universally in consumer market research for screening, profiling, and data segmentation. Can you recall ever seeing an online survey, bulletin board, or community recruit where some indication of household income was not asked for? “Which of the following best describes…”, followed by

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Creating a Better B2B Survey: Business Professionals Speak

Original research-on-research by Quest with targeted B2B audiences Quest presented on this topic at the Quirk’s Dallas conference in February 2024 – the findings of a survey we conducted with hundreds of business professionals regarding their B2B survey experience. The main questions we had: What would motivate B2B survey respondents to engage more frequently, willingly

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Leveraging Market Research and User Research to Understand the Whole Story

If you’ve been in the customer insights business for very long, you’ve probably run into a common point of confusion among stakeholders: thinking market research and user research are essentially the same thing. They are not, of course—each is distinct—but it’s easy to see how the misunderstanding persists. They often use the same methods and

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