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How to Improve Online Survey Engagement: A UX-Driven Approach for Better Data Quality

Ever wonder why people bail on your surveys halfway through? We did too. So we asked 1,725 U.S. adults what’s driving them away from online surveys. The answers, shared in our recent webinar Making Lemonade: Cracking the Code on Survey Engagement, point to one big idea: respondents want to feel respected. Here’s what we learned […]

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Data Integrity Starts at the Door: How Market Researchers and Panel Providers Are Locking Out Fraud

In today’s AI-infiltrated market research landscape, data integrity isn’t just a benchmark—it’s a business imperative. Clients rely on insights that guide critical decisions, and anything less than high-integrity data threatens both the credibility of the research and the outcomes it’s meant to inform. Yet maintaining that integrity is harder than ever, thanks in part to the increasing

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Beyond “HHI”: Redefining Consumer Households, Wealth and Purchasing Power

In March 2024, Quest travelled to Quirks Chicago, presenting further information about household income with Lara Fordis  Every U.S. consumer survey conducted asks the same question: “Which of the following represents your annual household income?” But both parts of that phrase – “households” and “income” – have undergone massive changes in the U.S. in the

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From ESOMAR Congress – Man vs. Machine: Quest explores synthetic data in real-world tests

In September 2024, Quest travelled to Greece, presenting further information about synthetic data at ESOMAR Congress Synthetic data and its potential to replace actual respondent data is a contentious topic in online research. Can data developed by programs instead of people be trusted? How accurate is it when compared to ‘real’ data? While many in

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Creating a Better B2B Survey: Business Professionals Speak Out – U.S vs U.K.

In May 2024, Quest travelled to London, presenting further information about our recent dive into Creating a Better B2B Survey In this latest investigation, we extended our previous U.S.- only work to survey the same audiences in the U.K., paralleling our U.S sampling plan. We found many similarities, and some distinct differences, between the two

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Creating a Better B2B Survey: Business Professionals Speak – Part 2

Original research-on-research by Quest with targeted B2B audiences Quest presented on this topic at the IA The Annual in April 2024 – the findings of a survey we conducted with hundreds of business professionals regarding their B2B survey experience. Finding no concrete answers from previous published research, we built out our investigation! Several results were

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Creating a Better B2B Survey: Business Professionals Speak – Incentives!

Original research-on-research by Quest with targeted B2B audiences Quest presented on this topic at the IIEX conference in April 2024 – the findings of a survey we conducted with hundreds of business professionals regarding their B2B survey experience. Please see the full presentation for overall results of this survey in our posting from February. This

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Beyond “HHI”: Redefining Consumer Households, Wealth and Purchasing Power

Investigating new ways to understand consumers Currently, household income (HHI) is used almost universally in consumer market research for screening, profiling, and data segmentation. Can you recall ever seeing an online survey, bulletin board, or community recruit where some indication of household income was not asked for? “Which of the following best describes…”, followed by

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Creating a Better B2B Survey: Business Professionals Speak

Original research-on-research by Quest with targeted B2B audiences Quest presented on this topic at the Quirk’s Dallas conference in February 2024 – the findings of a survey we conducted with hundreds of business professionals regarding their B2B survey experience. The main questions we had: What would motivate B2B survey respondents to engage more frequently, willingly

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